Information Collected
During the course of providing you, the Customer, with additional customer service and support, Alpha Towing and Recovery Company, LLC (“Alpha Recovery”) may obtain certain Non-Personal Information (“NPI”) that you voluntarily disclose, such as your Name, Phone Number, Residential Address, Email Address and Vehicle Information.
How We Use Your Information
- Opt-In: By messaging us, you agree that Alpha Recovery may use your Personally Identifiable Information (“PII”) to contact you by phone, text messages or email.
- Alpha Recovery utilizes Cleardata to schedule and facilitate Customer appointments and Heymarket as a text messaging platform for communicating with its customers.
- Alpha Recovery will not resell NPI/PII for marketing or promotional purposes, nor will this information be shared, sold, rented, released, or traded to others without prior consent or legal obligation.
SMS Communication
- Opt-Out: If you are receiving text messages (SMS) from us and wish to stop receiving them, simply respond with “STOP” to the number from which you received the message. Once we have received your message, you will no longer receive further text messages from us.
Changes to the Privacy Policy
Alpha Recovery reserves the right to revise this policy from time to time without prior notice. You will be notified of any material changes in our Privacy Policy either by email or by a conspicuous notice on our website.
Additional
- Cleardata’s Privacy Policy: https://cleardata.io/privacy.html
- Heymarket’s Privacy Policy: https://www.heymarket.com/privacy/
